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KapwaWork for Philippine SMBs

Stop missing calls. Start closing clients.

Practical workflow tools for Philippine teams. Kapwa Frontdesk helps clinics, offices, and service businesses answer, route, log, and resolve inquiries fast.

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Reduce missed calls

Faster client intake

Keep records organized

Built for PH teams

Built for PH SMB realities

  • • Multi-branch teams that rely on phone and Facebook inquiries.
  • • Staff turnover? Keep onboarding under a day.
  • • Low tolerance for complex tools—use clear steps and defaults.
  • • Logs that managers can review without extra spreadsheets.
  • • Support that’s reachable and escalation you can see.
Pricing note: Free tier covers configuration, limited seats, and record limits. Anything with wholesale cost (telephony minutes, SMS pass-through, paid verifications, extra storage) is charged only on paid plans.

Products

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Kapwa Frontdesk

Live

Answer, route, log, and resolve inquiries—fast. Built for PH clinics, offices, and service teams.

Kapwa Forms

Coming soon

Digital forms and approvals with PH-ready defaults.

Kapwa Secure

Coming soon

Document flows and privacy-friendly processes.

Kapwa Desk

Coming soon

Lightweight helpdesk for service teams.

Why KapwaWork for PH teams

We design for Philippine SMB conditions: lean teams, high inquiry volume, and a mix of phone, Facebook, and walk-ins. Your staff gets checklists they can actually follow.

  • • Reduce missed calls and keep logs tidy.
  • • Faster client intake—no more back-and-forth.
  • • Simple enough for new staff to learn in a day.
  • • Built with PH Data Privacy Act principles.
  • • Support that answers in PH business hours.
See FrontdeskSee pricing

Simple PH SMB workflows

Clinics: appointments, basic triage, and call logs by branch.
Accounting & professional firms: intake checklists, document requests, reminders.
Property & services: booking intake, maintenance requests, clear callbacks.

Transparent pricing, PH-ready

Start free with configuration, limited seats, and record limits. Upgrade only when you need pass-through services.

  • • Free: config + limited seats/records, no wholesale costs.
  • • Starter: unlock usage-based items at cost (telephony, SMS).
  • • Business: more seats, higher limits, support SLA.
View pricingBook a demo

Trust & compliance

  • • Aligns with PH Data Privacy Act principles.
  • • Audit-friendly logs; DPA available on request.
  • • Clear escalation: report failures here.
  • • Backups and role-based access controls planned.

What teams say

“Mas malinaw ang intake namin—walang naiiwang tawag na walang log.”

— Operations Lead, QC clinic

“New staff learn the steps in a day; we spend less time fixing errors.”

— Owner, small accounting firm