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Security & Privacy

Built with PH Data Privacy Act principles

We prioritize responsible handling of customer information for Philippine businesses. No exaggerated claims: we state what we do today and what’s on the roadmap.

Data handling

  • • Encryption in transit (HTTPS) and at rest for stored data.
  • • Role-based access with least-privilege defaults.
  • • Audit-friendly logs for key actions (roadmap: exportable audit trails).
  • • Backups with tested restore procedures (roadmap: published RPO/RTO).

Privacy posture

  • • Aligned with PH Data Privacy Act principles; DPA available on request.
  • • Minimal data collection; customer data used only to deliver the service.
  • • Access logging for staff; internal training for handling PH personal data.
  • • Data residency: hosted in reputable cloud regions in APAC/US; reach out if residency is required.

Reliability

  • • Monitored services with alerting.
  • • Planned maintenance windows communicated in advance.
  • • Clear escalation path for production issues.

Vendor transparency

  • • Telephony/SMS providers disclosed on request.
  • • Pass-through costs itemized on paid plans.

Have a security question?

We respond during PH business hours. For incidents, please use the escalation link.