Frontdesk
Features built for PH front desks
Simple for staff, traceable for managers, with honest pricing around pass-through items.
Inquiry categorization & logs
Ticket-like logs with categories, outcomes, and timestamps.
Staff routing
Assign to staff or branch; simple handoffs with accountability.
Business hours & holidays
Set PH business hours and holiday rules for handling expectations.
Customer info capture (no paid SMS)
Short intake forms and details capture without SMS costs on free tier.
Knowledge base snippets
Snippets for staff to answer FAQs consistently.
Pricing note
Free tier: configuration, limited seats/records. Paid tiers unlock telephony/SMS and other wholesale-cost features at pass-through rates.